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COVID-19 Fraud Prevention

COVID-19 is a very serious public health threat to our personal and financial well-being. And, there are scammers out there taking advantage of our fears. Here are a few tips from the Federal Trade Commission (FTC) on keeping these scammers at bay.

IRS Stimulus Check scams

The IRS will NOT text or email you about your stimulus check.  If you do get an email or text from the "IRS," the message is a scam.
 
The IRS has issued a great FAQ on the info for the checks that can be found here.
 
If you need change the account that will receive your stimulus deposit, there will be an online process.  The portal for this is not active yet.

Phone scams

Do not engage with robocalls. These are calls from a recorded message instead of a live person. Scammers use illegal robocalls to pitch anything from COVID-19 treatments to work-at-home schemes. Instead of pressing a number to speak to a live operator, just hang up. Often, pressing a number can opt you in to receiving more robocalls.

Non-delivery / supply scams

Be vigilant when shopping online for in-demand products like cleaning, household, health and medical supplies. Scammers are claiming to have these products in stock, then pocketing your money and not shipping your order. If you find yourself in need of making an online purchase, make sure you trust the site or source, pay by credit card and keep a record of your transaction.

Phishing scams

Do not respond to calls, texts or emails from people offering you instant money from the government in regards to COVID-19. Scammers are using these forms of communication to get you to share valuable personal information, such as your account number, SSN or credentials to gain access to your financial accounts. Additionally, be aware that scammers may use familiar company names or pretend to be someone you know. Allegiance Credit Union will never reach out to ask for confidential information–such as your password, PIN or sensitive account information.

Also, avoid clicking on links from unknown sources. This can give scammers access to download viruses, ransomware or other programs that can lock you out of your computer or device.

Charity and donation scams

If you would like to donate to a charity or crowdfunding site, please do your research. If the recipient requests their donation by cash, gift card or bank-to-bank wire, do not do it. Additionally, do not let anyone rush or force you into making a donation.

Provider / treatment scams

According to the FDA, there are no approved vaccines, drugs or investigational products currently available to treat or prevent COVID-19. The FTC and FDA are actively issuing letters to companies that are claiming to have preventative products or the cure for this virus.

Tech support, utilities or lower-your-interest-rate scams

Be wary of unsolicited offers of financial or other assistance during this time of hardship. Always fact-check information and contact trusted sources for verification. Find out what the U.S. Government is doing here.